End user help topics


Home | End user help topics


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Getting started

Get started with a series of videos introducing you to the My Phone Next portal, various Collaboration tools and the UC-One platform.

Watch Videos
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End user portal
(My Phone Next)

Learn how to set up and modify your features, like voice mail, using the end user portal (My Phone Next).

View Guides

Watch Video

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Softphone app for desktop PC
(UC-One)

View the guides or video for the softphone app for desktop PC by clicking below.

View Guides

Watch Video

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Softphone app for mobile phones
(Connect Mobile)

View the guides or video for the softphone app for mobile phones by clicking below.

View Guides

Watch Video

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Softphone app for tablets
(Connect Mobile)

View the video for the softphone app for tablets by clicking below.

Watch Video - iPad

Watch Video - Android

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Collaboration features
(My Room)

View the guide or video for the collaboration features in My Room by clicking below.

View Guide

Watch Video

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Upgrade features

View the guides or video for the Upgrade features by clicking below.

CRM Connect - View Guide

Receptionist Console - View Guides

Receptionist Console - Watch Video

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Call center clients

View the videos for call center clients by
clicking below.

Call Center - Agent

Call Center - Supervisor

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IP phones

View the videos for desktop phones and guides for both phones and voicemail settings by clicking below.

Cisco Phones Video Library

Poly Phones Video Library

IP Phones & Voicemail -
View Guides